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Utility Billing

 

Account Data 

  • Query accounts by account number, last name, street address or parcel #
  • Meter installation and repair dates, and meter and pipe records
  • Site-specific meter and waste location
  • Printable meter book pages
  • Record pumping station data 

Debits & Credits 

  • Refund credit balances automatically
  • Demand charges automatically generated and billed
  • Accounts receivable report available for account monitoring
  • Transfers liens to Real Estate Billing module 

Billing & Collections 

  • User-defined rate structure and billing cycles
  • Produces laser-printed, scan line bills from plain paper
  • Streamlines posting activity with Optical Character Recognition (OCR) scanners
  • Processes payments according to user-defined priorities (e.g. charges 1st, interest 2nd, balance 3rd)
  • Edit reports summarize posted transactions
  • Produces duplicated bills on demand for "over the counter" requests
  • Ability to produce water, sewer, capital trash, service codes
  • Barcodes 

Reporting Capabilities

  • Listings by street or name
  • Consumption reports
  • List generator (reports on user-defined characteristics)
  • Rate study reports 

Additional Features

  • Interfaces with Receivables Collection Module
  • Abatements can be processed and are automatically transferred to the Collector
  • Two levels of system security prevent unauthorized access and use by terminal and function